Support

Support

We respect your privacy and are committed to protecting your personal information. Our privacy policy detailed below explains what information we may gather from your visit to our websites and how such information may be used.

User Information Details

When you visit any of our websites, we collect information about you relating to your browser, the device you use to access the website and your IP address. We may also collect information about any of previous, concurrent and future visits to our URLs. We use this information to maintain the security posture, improve the quality of the Services and provide you with content that we believe to be most interesting to you.

When you complete any steps of a Risk Questionnaire or another form in scope of the Services, you provide personal information, which may include your name, email address, phone numbers, date of birth, household income information, financial goals or status, other financial information, opinions or other personal information provided by you. We use this data to provide and personalize the Services for you (for example, to generate a Risk Number that fits your tolerance for risk).We gather information w.r.t your demographics, financial goals, income range, financial liabilities, investment expectations and similar, for analysis of your risk profile.

When you establish an account, we ask you for personal information, which may include your name, address, email address, credit card information, phone number, corporate affiliation and other personal information provided by you. We use this data to provide and personalize the Services for you and to bill for the Services provided.

Third Party Providers

The risk profiler is a SAAS product and can be used by various third party advisors, managers and distributors for their existing & prospect clients. The complete product is built by NEURALFIN Advisors Pvt Ltd and third party would be gaining access by a subscription link which shall be shared with the third party users. NEURALFIN is not responsible for any advice or output generated on the third party website or by the subscription link used by the third party. As we do not control these websites, NEURALFIN is also not responsible for the privacy practices of those websites or the reliability of the information presented by such site. We therefore encourage you to review the policies posted on all third party sites.

Data Ownership

The most important part of this Privacy Policy is the simple principle that your data belongs to you. You are not transferring the ownership of data about you or your clients by storing it in NEURALFIN. Your clients are your clients, and the data that you store in NEURALFIN belongs to you.

Profile and/or Registration Information

The information and preferences you provide during registration is used for presenting and improving product and services that may be beneficial for your investments. We may use demographic and profile data for statistical analysis.

Cookies

NEURALFIN uses browser-based cookies mainly for the purpose of identifying subsequent visits to our websites. Occasionally, information from cookies may be used to tailor services that may better suit you. Please note that should you disable your browser from accepting cookies, some information or services may not be applicable to you.

Privacy Policy Updates

As we add more features and services to help you make better investment decisions, we shall update our privacy policies from time to time. Please visit this page often to review latest information on our privacy practices.

Information Sharing

We do not sell or rent personally identifiable information about current or former Users to third parties. We may share User information with NEURALFIN subsidiaries or affiliated companies in order to properly service your account or provide an agreed upon service. In compliance with applicable laws, we may disclose information we collect about our Users and former Users, as described above, to non-affiliated businesses and service providers such as the following, who we have also shared information with in the last 12 months:

  • Companies acting as our service providers, including those used to provide hosting, IT services, data analytics, research, and credit card processing.

  • Companies who provide a technology service that is integrated with the risk profiler, when you have enabled that integration in your account (you should ensure that you only connect trusted services to your account)

  • Companies that participate in joint marketing activities with us;

  • Financial services companies (such as your custodian and brokers or dealers) who effect transactions on your behalf;

  • Other organizations, with your consent or as directed by your representative or controller; and

  • Companies participating with us in a proposed or actual sale, merger, transfer, or business exchange.

These companies are required to treat your private information with the same high degree of confidentiality that we do and only for the services for which they are engaged. If you are affiliated with a broker-dealer or enterprise RIA who uses the products, we may connect data about your Clients, portfolios and accounts into their data feeds to assist them in providing compliance and supervision services to you and your firm.

We may also disclose information to non-affiliated parties as allowed by law, when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce any applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm or damages to the rights, property or safety of NEURALFIN, its Users or the public as required or permitted by law. If NEURALFIN is ordered by a legal process or government to provide data about one or more individual Users, we will notify those Users of our compliance with that order, to the extent permitted by law.

In addition, we may develop, use, distribute and publish information and statistics derived from your data and the content that you contribute for use on an anonymous, aggregate basis. This particular use of your data and content will not result in the distribution or publication of any personally identifiable information.

Support

We respect your privacy and are committed to protecting your personal information. Our privacy policy detailed below explains what information we may gather from your visit to our websites and how such information may be used.

User Information Details

When you visit any of our websites, we collect information about you relating to your browser, the device you use to access the website and your IP address. We may also collect information about any of previous, concurrent and future visits to our URLs. We use this information to maintain the security posture, improve the quality of the Services and provide you with content that we believe to be most interesting to you.

When you complete any steps of a Risk Questionnaire or another form in scope of the Services, you provide personal information, which may include your name, email address, phone numbers, date of birth, household income information, financial goals or status, other financial information, opinions or other personal information provided by you. We use this data to provide and personalize the Services for you (for example, to generate a Risk Number that fits your tolerance for risk).We gather information w.r.t your demographics, financial goals, income range, financial liabilities, investment expectations and similar, for analysis of your risk profile.

When you establish an account, we ask you for personal information, which may include your name, address, email address, credit card information, phone number, corporate affiliation and other personal information provided by you. We use this data to provide and personalize the Services for you and to bill for the Services provided.

Third Party Providers

The risk profiler is a SAAS product and can be used by various third party advisors, managers and distributors for their existing & prospect clients. The complete product is built by NEURALFIN Advisors Pvt Ltd and third party would be gaining access by a subscription link which shall be shared with the third party users. NEURALFIN is not responsible for any advice or output generated on the third party website or by the subscription link used by the third party. As we do not control these websites, NEURALFIN is also not responsible for the privacy practices of those websites or the reliability of the information presented by such site. We therefore encourage you to review the policies posted on all third party sites.

Data Ownership

The most important part of this Privacy Policy is the simple principle that your data belongs to you. You are not transferring the ownership of data about you or your clients by storing it in NEURALFIN. Your clients are your clients, and the data that you store in NEURALFIN belongs to you.

Profile and/or Registration Information

The information and preferences you provide during registration is used for presenting and improving product and services that may be beneficial for your investments. We may use demographic and profile data for statistical analysis.

Cookies

NEURALFIN uses browser-based cookies mainly for the purpose of identifying subsequent visits to our websites. Occasionally, information from cookies may be used to tailor services that may better suit you. Please note that should you disable your browser from accepting cookies, some information or services may not be applicable to you.

Privacy Policy Updates

As we add more features and services to help you make better investment decisions, we shall update our privacy policies from time to time. Please visit this page often to review latest information on our privacy practices.

Information Sharing

We do not sell or rent personally identifiable information about current or former Users to third parties. We may share User information with NEURALFIN subsidiaries or affiliated companies in order to properly service your account or provide an agreed upon service. In compliance with applicable laws, we may disclose information we collect about our Users and former Users, as described above, to non-affiliated businesses and service providers such as the following, who we have also shared information with in the last 12 months:

  • Companies acting as our service providers, including those used to provide hosting, IT services, data analytics, research, and credit card processing.

  • Companies who provide a technology service that is integrated with the risk profiler, when you have enabled that integration in your account (you should ensure that you only connect trusted services to your account)

  • Companies that participate in joint marketing activities with us;

  • Financial services companies (such as your custodian and brokers or dealers) who effect transactions on your behalf;

  • Other organizations, with your consent or as directed by your representative or controller; and

  • Companies participating with us in a proposed or actual sale, merger, transfer, or business exchange.

These companies are required to treat your private information with the same high degree of confidentiality that we do and only for the services for which they are engaged. If you are affiliated with a broker-dealer or enterprise RIA who uses the products, we may connect data about your Clients, portfolios and accounts into their data feeds to assist them in providing compliance and supervision services to you and your firm.

We may also disclose information to non-affiliated parties as allowed by law, when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce any applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm or damages to the rights, property or safety of NEURALFIN, its Users or the public as required or permitted by law. If NEURALFIN is ordered by a legal process or government to provide data about one or more individual Users, we will notify those Users of our compliance with that order, to the extent permitted by law.

In addition, we may develop, use, distribute and publish information and statistics derived from your data and the content that you contribute for use on an anonymous, aggregate basis. This particular use of your data and content will not result in the distribution or publication of any personally identifiable information.

Cruise Money is a consumer brand owned and operated by NeuralFin Technologies Pvt Ltd. Investment advisory services are provided under a SEBI-registered RIA license held by ORIM Advisors Pvt Ltd INA000018294. This platform offers AI-assisted financial insights and planning tools. All investment decisions should be made at your discretion. Nothing presented herein constitutes investment, tax, or legal advice. Past performance is not indicative of future results. Users are advised to consult a licensed advisor before acting on any recommendations.

Cruise Money is a consumer brand owned and operated by NeuralFin Technologies Pvt Ltd. Investment advisory services are provided under a SEBI-registered RIA license held by ORIM Advisors Pvt Ltd (Reg. No. insert registration number).

This platform offers AI-assisted financial insights and planning tools. All investment decisions should be made at your discretion. Nothing presented herein constitutes investment, tax, or legal advice. Past performance is not indicative of future results. Users are advised to consult a licensed advisor before acting on any recommendations.

Cruise Money is a consumer brand owned and operated by NeuralFin Technologies Pvt Ltd. Investment advisory services are provided under a SEBI-registered RIA license held by ORIM Advisors Pvt Ltd INA000018294. This platform offers AI-assisted financial insights and planning tools. All investment decisions should be made at your discretion. Nothing presented herein constitutes investment, tax, or legal advice. Past performance is not indicative of future results. Users are advised to consult a licensed advisor before acting on any recommendations.

Cruise Money is a consumer brand owned and operated by NeuralFin Technologies Pvt Ltd. Investment advisory services are provided under a SEBI-registered RIA license held by ORIM Advisors Pvt Ltd INA000018294. This platform offers AI-assisted financial insights and planning tools. All investment decisions should be made at your discretion. Nothing presented herein constitutes investment, tax, or legal advice. Past performance is not indicative of future results. Users are advised to consult a licensed advisor before acting on any recommendations.